Policies for Online Courses

Eligibility

• Open to all individuals aged 18 and above.

• Basic computer literacy and internet access are required.

Refund Policy

• Refunds are available within 7 days of purchase, provided less than 10% of the course material has been accessed.

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Certificate Policy

• Certificates are issued upon successful completion of all course modules and quizzes.

• Learners must achieve at least 70% in the final assessment to qualify for a certificate.

• The final assessment can be attempted a maximum of 3 times.

 

Grading System

• 90% and above: A+.

• 80% to 89%: A.

• 70% to 79%: B.

• Below 70%: Fail and Retake.

Access Duration

• Learners will have 60 days access to all course material.

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Support

• Website chat support is available during the course.

• Typical response time: 4–48 hours.
   

Code of Conduct

• Plagiarism or cheating during assignments, quizzes, or assessments will lead to disqualification without a refund.

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Data Privacy

• Personal information collected during registration will only be used for course-related purposes and kept confidential.

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Platform Availability

• RA Services Online strives to maintain 99.9% uptime for the course platform.

• In case of outages, course deadlines will be extended accordingly.
   

Modification Rights

• RA Services Online reserves the right to update course content, policies, and features.

• Updates will be communicated in advance to all learners.
   

Grievance Redressal

• Disputes or grievances can be addressed through the support team, with resolutions aimed within 7 working days.

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Re-Test Policy

• The course fee covers up to 3 attempts at the final assessment.

• Learners who fail all three attempts will need to pay an additional fee of INR 299/- for each additional re-test.

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Permission for Emails

• By signing-up on RA Services website, you will be granting permission on receiving regular email communications on RA Services and RA Services Online, until you unsubscribe to the updates.

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The following are applicable for Practical Training

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Individual - Certificate only Programme

• ​All the above mentioned points are applicable for the Individual - Certificate and Practical Training Programme.

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Practical Training Policy

• On successful completion of the Online training programme, the candidates must upload their certificate in the link below to schedule an interview with RA Services for their Practical training programme. The candidates may do so, by using this link: https://www.raconsultingservices.in/offline-practical-training

• Practical training is scheduled for a duration of one month, requiring a minimum weekly commitment of 40 hours.

• Full-time placement post practical training is determined based on project availability, learner preferences and performance, and is not covered under this Plan.

• Attendance and performance during the training are mandatory to qualify for the training completion certificate.

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Qualification Criterion for Interview for Practical Training

• An interview is mandatory to assess candidates and assign them to an ongoing live project.

• Learners must achieve a minimum of 70% in the final assessment to qualify for the interview.

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